Navigating social fault lines
In some countries politics have become polarized, which has been amplified by the pandemic. This creates new risks for companies and communicators.
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Communication
Broad view of professional communication topics, including business and organizational communication.
The birth and rise of a global communication journal
Profile of my friend Dr. Gary Radford and the Atlantic Journal of Communication, which he has led for several decades.
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How to publish an email newsletter
Should I create an email newsletter? Do I really want to make this commitment? Is this really going to achieve my objectives? Will anyone read this thing?
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News & media consumption
Something interesting happened during the pandemic. People developed a hunger for solid, well-researched, and reliable news with clear provenance from trusted sources.
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Entitled jerkiness
It was a situation that would be perfectly fine and manageable if everyone showed a little patience and understanding. This is too much to ask of some, apparently.
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Communicating with DEI in mind
Communicators will be a part of implementing diversity, equity & inclusion programs, and they will also be responsible for how the company talks about these topics. Some tips about this.
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Remote work is here to stay
Now that they have implemented the needed technology and established appropriate processes, firms will retain some form of remote work. Employees want it, and younger workers expect it.
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Why Biz Comm Bites?
Biz Comm Bites is my little project where I tackle selected issues in business and organizational communication in small portions, so I can focus on the specific things I think are most important and not get caught up in trying to exhaustively cover every topic. I am doing it this way not only for my
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The hooper theory of behavioral change comms
A change communication initiative trying to alter behavior in a business organization is challenging and tricky. It involves desired, even mandatory, changes where there is no convenient way to assure compliance. This is where a version of tag from my childhood, inexplicably known as hooper, becomes a handy strategic analogy.
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A different place along the journey
This morning I was reading some takes on last night’s episode of The Good Place and of course everyone was excited about the weird and unexpected and hilarious way they brought Timothy Olyphant in for a cameo. This led me (as happens when you are reading culture news over coffee in the morning) to a
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